We totally get it. You have questions. Well, we have answers.
About Sunguard Monitoring
Frequently Asked Questions
“What makes Sunguard different?”
We’re not selling you more gear. We’re not optimizing. We’re watching. Constantly. We call it solar security. We're your Solar Watchdog.
“What happens when there’s a problem?"
We tell you first. Your utility does not care and your installer may not be able to. We give you the power to hold them accountable. Because dead panels lie—and we’re not waiting for a power bill to prove it. We can review your contract and tell you what your options are.
“Why would I need solar monitoring?”
Because your system can break, degrade, or throw error codes — and you’ll never know until you get a nasty bill. We catch problems before they cost you real money.
“Isn’t this what my installer does?”
60% of the solar installers in the Northeast have stopped doing business in the last 10 years . You’ll be lucky if they even pick up the phone. We’re not your installer. We’re your insurance policy against high electric rates and lost savings.
“What happens if there’s a problem?”
We alert you first—then we help coordinate a solution. Need a repair crew? We’ve got contacts. Need help dealing with warranties? We’ll talk you through it.
“Can you help me renegotiate my solar loan?”
Yup. If your financing terms are garbage, we’ll help you explore better options. We’re on your side.